Gate Check-In with QR Codes: Faster Entry, Fewer Disputes
The gate is where a booking becomes a real truck. If entry depends on a shouted plate number and a clipboard, errors and disputes are built in.
Updated 2026-10-17 · Depom Ltd
What the gate has to decide
- Is this the right truck, and does it have a booking today?
- Is it early, on time or late, and what is the rule for early arrivals?
- Is another truck with an earlier slot waiting, so that letting this one in first needs a reason?
How QR check-in works in Log216
The driver's link shows a signed QR code. The guard scans it with any phone camera, with no special hardware, or searches by plate. The system checks the booking, confirms the plate and records the real arrival time at that moment.
An early truck can enter only with a recorded reason, and skipping the queue also needs a reason. Optionally, the person who admits a truck and the person who sends it to a dock must be different, and a dock confirmation step can be switched on.
Why it reduces disputes
The arrival time is written by the system when the code is scanned, not typed later. That one timestamp feeds on-time statistics and detention, so both sides argue about the same facts.
What the driver sees
Time, dock, directions inside the site, the QR code and a delay button, in the driver's own language. Confirmations go out over WhatsApp and email, with a manual send queue for messages that fail.
Frequently asked questions
Does the guard need a scanner?
No. A phone camera is enough. Plate search is there if the driver's phone is dead.
Is the QR code reusable?
It is signed and time-limited, tied to one booking.
